Do sailors need accounts or passwords?
No. Sailors download the free app and enter their name, sail number and boat once. No accounts, no passwords, nothing to pay. Only club admins, coaches and race officers log in.
What does our race officer have to do on race day?
Very little. Start times come from your race calendar, which we load for you, so they only change one if a start is delayed. After each race, they enter the last boat’s finish time. If your club has no compatible weather station, they can also add wind speed and direction for more detailed stats.
Do sailors have to take their phones out on the water?
Not if they wear a smartwatch. Sailors with an Apple Watch, Wear OS or Garmin watch can leave their phone ashore. Otherwise, a phone in a waterproof pouch or buoyancy aid pocket works well.
What counts as a boat, and what if more turn up than our plan covers?
A boat that tracks on a racing day. A double-hander with helm and crew is one boat. If you have a big turnout, every boat is still recorded and replayed. We never hide a boat, stop a race or switch off your club TV. We let your club admin know, and if it keeps happening we’ll chat about upgrading for the rest of the season. No surprise bills.
When does our free trial start, and what happens when it ends?
Your 60 days start when we finish setting your club up, and no card is needed. There’s no auto-renewal and nothing is charged. Choose a plan to carry on, or the trial simply ends.
Do sailors pay anything, or do you charge per member?
No to both. The club pays one flat yearly fee, however many members you have and whoever turns up to race. Sailors never pay a penny, and all our phone and watch apps are free in the app stores.
How does the club pay?
Once a year, by bank transfer or card. We send your treasurer an invoice, so nobody has to pay with their own card.
Do prices include VAT or sales tax?
For UK and US clubs, no VAT or sales tax is added. Clubs in other countries may have local tax added at checkout, depending on their country’s rules.
Can we change plan or racing days?
Yes. Move up a plan any time and pay just the difference for the rest of your year, or move down at renewal. On Lite and Club you can change your racing days once a week.
What is an Event Pass?
An Event Pass covers an open meeting, championship or regatta with visiting sailors. Club includes one a year and Pro includes two. Any club can buy an extra pass, and organisers with no club plan can buy them standalone.